If I were to do this again, I would no doubt hire Romtec and its subcontractors to do the installation. Hindsight is always 20/20 and I learned a valuable lesson that I will hire Romtec’s certified installers to do the construction.
I would be remiss if I didn’t mention Dan Keagy (Romtec’s assistant construction manager). He in my opinion went above and beyond to solve our problems and problems that were not necessarily his or Romtec’s to solve. He is a great guy and great resource for Romtec. Overall, the biggest thing to me was the service after the sale. Romtec didn’t just make the sale and move on, but they supported us through a very long and arduous construction process.
Romtec was phenomenal when it came to service after the sale. They were available anytime there were questions. In addition, there were some issues with missing materials. Even though it was not Romtec’s fault for the missing materials, the were more than willing to send us the missing materials to get the project done. Romtec even sent out a representative to tour the site to give firsthand recommendations on how to proceed.
